The last thing we want you to worry about is what your policy covers you for. We want to reassure you that none of the Freedom Insurance and Reward Insurance products issued by NobleOak Life Limited, Swiss Re Life & Health Australia Limited, Budget Direct or Ozi Care Issued by Hannover Life Re of Australasia Ltd have a specific exclusion for a pandemic, such as COVID-19.
All claims will continue to be assessed in accordance with the applicable terms and conditions of the policy. Eligibility criteria and other limitations may apply (please refer to your Product Disclosure Statement). If you have any questions about your cover, please don't hesitate to call us 1300 88 44 88 Or email us on enquiry@genuslifeservices.com.au
While we continue to monitor the Coronavirus situation closely, we're actively taking steps to make sure we're able to provide you with the services you need.
Welcome to Genus Life Insurance Services
Genus provides administration services to Freedom Insurance, Reward Insurance, Budget Direct Life Insurance and OziCare customers who purchased a policy issued by NobleOak Life Limited, Swiss Re Life & Health Australia Limited or Hannover Life Re of Australasia Ltd.
You can be confident that Genus will look after you. With high levels of personal service and customer care, our life insurance service specialists can help you make a claim, update your policy details or change your banking details.
Our clients are at the heart of everything we do.
If you have a question and can’t find the answer in our FAQs, please call us on
1300 88 44 88 and we’d be happy to help.
